AFTERSALES

HELP IS AT HAND

The Grenadier is built to last. Combining rugged British spirit and design with German engineering rigour, the vehicle provides best-in-class off-road capability, durability and reliability. Tested over 1.8 million kilometer, we’re confident in offering a five-year unlimited mileage warranty.

The INEOS Grenadier is manufactured at Hambach, one of Europe’s most modern automotive manufacturing sites. It is home to highly experience and capable workforce, has an excellent track record amongst Mercedes plants for quality of its output.

We launched the Dubai workshop to keep you on the move, and get your Grenadier serviced every 12 months. All technicians and support staff ensure our exacting standards are met at every turn.

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GET TO GRIPS WITH YOUR GRENADIER

Explore how to use the features, controls and modes that make it so capable. They’re easy. When you know how.

PARTS & ACCESSORIES SUPPORT

We know you depend on your Grenadier. You can’t afford costly downtime. So, our workshops will carry common parts and we’ll aim to provide delivery in maximum 72 hours for any we don’t have on the shelf.

We’ve also developed an interactive parts catalogue to make it easy for you to identify exactly what parts you need, and to place an order for them.

3D GUIDES AND REPAIR MANUALS

We know you might want to do some work yourself. So, we’ve designed and engineered the Grenadier to be easy to work on inside and out. To help you we’ll provide online repair manuals, with support from the technical team at INEOS HQ just a call or a click away.

Of course, a 21st century vehicle comes with electronics best left to our master technicians, but your Owner’s Handbook and online ‘How To’ guides can help you carry out your own simple mechanical maintenance. You’ll also find every component broken down on screen in the online interactive animated 3D repair manual.

GOOD TO KNOW

WARRANTIES

BASE WARRANTY
5 YEARS
PAINT WARRANTY
3 YEARS
ANTI-PERFORATION WARRANTY
12 YEARS

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